Thank you for choosing Marlowe Explores. We are committed to delivering your orders reliably and efficiently, no matter where you are in the world.
Order Processing
All orders are processed within 1 to 3 business days after we receive your order confirmation email. You will receive another notification when your order has been shipped, along with tracking information when available.
Please note that orders are not processed on weekends or public holidays. If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience and understanding.
Shipping Methods
We work with trusted logistics partners to ensure secure and timely delivery of all packages. Your order may arrive in multiple packages depending on item availability and warehouse location.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking details. You can use this information to monitor the status of your delivery in real time.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us immediately at [email protected]. We will work with our shipping partners to investigate the issue and provide a suitable resolution.
Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout. Marlowe Explores is not responsible for delivery issues due to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping or need assistance with your order, please contact us at:
[email protected]